Before starting, please ensure that your phone is compatible with Hilo App:
Does my phone support Hilo Core App?
If the LED when the band is on the charger is red but blinking fast, you can do the following:
Remove the band from the charger, wait 3 seconds, then place the band back on the charger, making sure the red light at the bottom of the charger is not blinking anymore but glowing. This operation might require several attempts.
If still blinking fast, press down the pod against the charger with your thumb.
If still blinking fast, try connecting the charging station directly to the power socket.
If still blinking fast, take off the bracelet from the charger and try again a couple of hours later.