No, once you have received your purchase order confirmation, the shipping address cannot be changed anymore.
However, once you receive your tracking number, you can update your shipping address by contacting the carrier directly.
If your parcel is returned to the warehouse due to an incorrect shipping address, Aktiia will initiate the refund procedure as soon as the parcel is received.
Once refunded, you can proceed to place a new order with the correct shipping address.
Hilo is a trademark owned by Aktiia SA. “Hilo” may refer to the Hilo brand or to Aktiia SA and its subsidiaries.
